How to Set Up a Custom Email for Your Webflow Website

Your Webflow website is live — now it’s time to make your brand look professional with a custom email address (like you@yourdomain.com). It’s one of the simplest upgrades you can make to build trust, improve communication, and keep your business identity consistent.

In this guide, you’ll learn how to set up a custom email using your Webflow-connected domain, what providers to consider, and how tools like Gapflow can improve your email workflow with automation and smarter form handling.

🛠️ Step 1: Choose a Professional Email Provider

Webflow doesn’t provide email hosting, but you can use any third-party provider. Popular options in 2025 include:

• Google Workspace (Gmail for Business)
• Zoho Mail
• ProtonMail for Business
• Microsoft 365 / Outlook
• Namecheap or your domain registrar’s email service

We recommend Google Workspace or Zoho Mail for ease of setup, deliverability, and reliable spam protection.

🌐 Step 2: Verify Your Domain in Your Email Provider

Once you've chosen a provider, they’ll give you instructions to verify domain ownership. This usually involves:

• Adding MX Records to your domain DNS settings
• Possibly adding a TXT Record for domain verification
• Waiting for propagation (usually within 1–2 hours)

If your domain is hosted via Webflow’s DNS, just head to Webflow > Hosting > DNS Settings, and enter the records from your provider there. If your domain is managed externally (e.g., GoDaddy, Namecheap), use their DNS panel instead.

✉️ Step 3: Set Up Mailboxes and Forwarders

Once your domain is verified:

• Create your desired mailbox (e.g., info@yourdomain.com)
• Set up forwarding if you want certain addresses to go to other inboxes
• Optionally configure aliases like support@yourdomain.com → info@yourdomain.com

You now have a fully functional custom email tied to your Webflow domain!

📥 Step 4: Improve Form Handling with Gapflow

Now that you’re receiving emails through your branded address, it’s time to supercharge your Webflow forms using Gapflow — a platform that makes Webflow forms act like they have a backend.

Here’s how Gapflow helps:

✅ Smart Email Routing

Need to send contact inquiries to support, and job applications to HR? Gapflow automates this for you.

✅ AI-Powered Spam Detection

No more bot submissions. Gapflow uses smart filtering to block low-quality form entries.

✅ Autoreplies from Your Custom Email

With Gapflow, you can send branded autoresponders using your new custom address — boosting trust and engagement.

✅ CSV Lead Export & Field Mapping

Collect, organize, and export form submissions easily — even across multiple Webflow sites and forms.

✅ One-Click Setup

Gapflow integrates with Webflow in under 2 minutes and gives you total control over form behavior and submission content.

💡 Bonus Tips

• Don’t forget to configure SPF, DKIM, and DMARC records to improve deliverability and reduce the chance of your email ending up in spam.
• Add your new email address to contact sections, footers, and confirmation emails for consistency.
• Use your branded email for newsletter tools (e.g., Mailchimp, ConvertKit) to boost email open rates.

🎯 Final Thoughts

Setting up a custom email for your Webflow site not only makes your business look professional — it also opens the door to smarter communication when combined with tools like Gapflow.

Once you're up and running, you'll be able to route emails, automate replies, and manage submissions across multiple pages and forms — all while maintaining a polished, brand-consistent inbox experience.