How to Set Up a Custom Email for Your Webflow Website: 3 Key Questions Answered

How to Set Up a Custom Email for Your Webflow Site: 3 Key Questions Answered

Creating a professional website in Webflow is one thing — but sending emails from you@yourdomain.com? That’s what completes the brand. Here are three of the most common questions Webflow users have when setting up a custom email address — and clear, actionable answers to get you up and running.

❓1. Can I create a custom email directly in Webflow?

While Webflow lets you build and publish stunning websites, it doesn’t provide email services. To create a custom email address like info@yourdomain.com, you’ll need to use an external email hosting provider such as:

• Google Workspace (formerly G Suite)
• Zoho Mail
• Microsoft 365 (Outlook)

Once your domain is connected in Webflow, you can manage your DNS settings to add the necessary MX records provided by your email host.

🔧 Pro Tip: Always set up SPF, DKIM, and DMARC records to improve email deliverability and security.

❓2. How do I connect my Webflow domain to my email provider?

Setting up your custom email address involves two main steps: configuring DNS records and verifying the setup.

Here’s a simplified step-by-step:

1. Choose your email host (e.g. Google Workspace).
2. Log in to your Webflow Dashboard → Hosting → DNS Settings.
3. Copy-paste the MX records from your email host into Webflow’s DNS manager.
4. Add SPF and DKIM records as TXT entries.
5. Save and wait — it may take a few hours to propagate.

🧠 Note: Webflow doesn’t control email flow — your domain registrar (like GoDaddy or Namecheap) may still handle DNS, depending on your setup. Always double-check where your nameservers point.

❓3. Can I receive form submissions via my custom email?

Yes — but with limitations.

By default, Webflow sends form submissions to the email associated with your account. If you want them to go to your new custom domain email, follow these steps:

1. Go to Project Settings → Forms in Webflow.
2. Change the Form Notification Email to your new address (e.g., contact@yourdomain.com).
3. Test the form to confirm delivery.

💡 Important: If you're using third-party form handling (like Make or Zapier), make sure your email provider doesn’t flag them as spam. Proper DNS records help here, too.

✨ Want to Automate Webflow Email Workflows?

Once your custom email is set up, maintaining consistent communication — especially in high-volume form submission projects — can be time-consuming.

This is where Gapflow comes in:

• Automate Webflow form data routing to Airtable, Notion, or email tools like Mailchimp.
• Create and manage CMS entries via email triggers or integrations.
• Bulk upload content to Webflow with automated workflows.
• Connect tools like Zapier, Make, and Airtable for seamless automation.

Gapflow is made for Webflow professionals and agencies who want to eliminate manual processes and build scalable, error-free workflows.

✅ Final Thoughts

Setting up a custom email for Webflow is essential for brand credibility — and easier than you think with the right tools. Once that’s done, the real win comes from automating your email workflows so you can focus on growth, not grunt work.

👉 Want to save hours on Webflow operations? Try Gapflow and bring automation to your creative process.

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